Citrus Learning
Effective November 11, 2026

Privacy Policy

This policy explains how Citrus Learning handles the information you share with us through citruslearningriverside.com, our contact form, email and text messages.

1. What Information We Collect

We only collect what you give us or what your browser sends when you visit. That includes:

  • Contact details: your name, email address and mobile phone number when you fill out our contact form or reach out to us.
  • Lesson details: the subject you're interested in (math, college math, music or audition prep), the message you write and your availability.
  • Student details you choose to share: for example a grade level, course name or instrument, so lessons fit the student.
  • SMS consent records: whether you agreed to receive text messages, which type, and when.
  • Technical data: basic information your browser sends to our hosting provider, like IP address, browser type and the pages requested. This is used to deliver and secure the site.

We don't collect payment card numbers through this website.

2. How We Use Your Data

We use your information to:

  • Reply to your questions and schedule, confirm or reschedule lessons.
  • Send appointment reminders and lesson updates.
  • Tailor lessons to the student's level and goals.
  • Send occasional promotional messages, like new lesson openings or package offers, only if you opted in to them.
  • Keep the website running, secure and working properly.
  • Meet legal and record keeping obligations.

We don't sell your personal information.

3. SMS Opt-In Details

Program name

Citrus Learning Text Messages.

Message types

  • Appointment and account messages: lesson scheduling, confirmations, reminders, rescheduling notices and replies to your questions.
  • Promotional messages: new lesson openings, seasonal availability and package offers like Audition Prep. You only get these if you separately opt in to them.

Message frequency

Message frequency varies based on your lessons and requests. Message and data rates may apply.

How you opt in

  • By checking the text message consent box (or boxes) on the contact form on our website and submitting your mobile number.
  • By texting us first and agreeing to receive replies.
  • By giving verbal or written consent when you book a lesson.

Consent to receive text messages is never a condition of booking a lesson or buying any service.

How you opt out

Reply STOP to any message to stop receiving texts. Reply HELP for help. Reply START to opt back in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us send the messages (like a messaging platform) and only for that purpose.

4. Cookies & Tracking

This website doesn't use advertising cookies and doesn't track you across other sites. We don't run third party ad pixels.

Our hosting provider may use strictly necessary technical logs to deliver pages, prevent abuse and keep the site fast. Embedded links to Instagram, YouTube or Google Maps take you to those services, which have their own privacy and cookie policies.

If we add analytics in the future, we'll update this policy first.

5. Data Security

This website is served over an encrypted connection (SSL/TLS), so information you send through it is encrypted in transit.

We limit access to your information to the people who need it to run your lessons. We don't collect or store payment card numbers on this website. If card payments are taken for lessons, they're handled by a third party payment processor that follows PCI DSS standards, and we never see or store your full card number.

No method of transmission or storage is 100% secure, but we take reasonable steps to protect your data.

6. Your User Rights

You can ask us to:

  • Show you the personal information we hold about you.
  • Correct anything that's wrong or out of date.
  • Delete your information, unless we need to keep it for legal or record keeping reasons.
  • Stop sending you text messages or emails at any time.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and correct personal information and the right not to be discriminated against for using these rights. We don't sell or share personal information for cross context behavioral advertising.

To make a request, email us at the address in the Contact Us section below.

7. Age Restriction 18+

Our lessons are open to students of all ages, but the person booking lessons, submitting our contact form or opting in to text messages must be 18 or older. If the student is under 18, a parent or legal guardian has to make the booking and provide consent.

We don't knowingly collect personal information directly from children under 13. If you think a child has sent us information without a parent's consent, contact us and we'll delete it.

8. Sharing & Disclosure

We only share your information when we have to, and only as much as needed:

  • Service providers: companies that help us run the business, like website hosting, email and text messaging platforms. They can only use your data to provide that service to us.
  • Legal reasons: if required by law, court order or to protect the safety of students, staff or others.
  • Business changes: if Citrus Learning is ever sold or merged, your information may transfer to the new owner under the same protections.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. Contact Us

Questions about this policy or your information? Reach out:

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

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