1. Age Restriction 18+
You must be 18 or older to book lessons, agree to these terms or sign up for our text messages. Students under 18 are welcome, but a parent or legal guardian has to book on their behalf and agrees to these terms for them.
2. SMS Program Description
The Citrus Learning Text Messages program lets us text you about your lessons. If you opt in, you may receive:
- Lesson scheduling and booking confirmations
- Appointment reminders
- Rescheduling and cancellation notices
- Replies to questions you send us
- Promotional messages about new lesson openings, seasonal availability and package offers (only if you separately opted in to promotional texts)
Message frequency varies. Consent to receive texts isn't a condition of booking any lesson.
3. Opt-Out Instructions
You can control text messages at any time by replying with one of these keywords:
You can also opt out by emailing us at the address in the Support Contact section.
4. Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details about your text and data plan.
5. Carrier Liability Disclaimer
Carriers including T-Mobile, AT&T, Verizon and Sprint are not liable for delayed or undelivered messages. Message delivery depends on your carrier's network and isn't guaranteed.
6. Support Contact
- Business: Citrus Learning
- Email: Coletteelisemusic@gmail.com
- Location: Antioch Church, Riverside, CA
- Hours: By appointment only. Email us and we'll reply to set up a time.
For help with text messages, reply HELP to any message.
7. Privacy Policy
Your use of our website and text message program is also covered by our Privacy Policy, which explains what we collect and how we use it:
https://citruslearningriverside.com/privacy-policy
8. Cancellation Policy
Life happens, and we get it. To keep the schedule fair for everyone:
- Please cancel or reschedule at least 24 hours before your lesson.
- Lessons cancelled with less than 24 hours notice, or missed without notice, may be charged in full.
- If we need to cancel, we'll let you know as early as possible and reschedule at no extra cost.
- Audition Prep package lessons should be used within the timeframe agreed when you book. Unused lessons in a package aren't refundable once the package has started, but we'll always try to work with you on scheduling.
To cancel or reschedule, email us or reply to your reminder text.
9. Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Riverside County, California.
We may update these terms from time to time. The effective date at the top of this page shows when they last changed, and continuing to use our services means you accept the updated terms.